Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect your information and account data.

Last Updated: September 8, 2025

Contents

Introduction

Welcome to PVA Panel ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our platform, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address, username, and contact information.
  • Payment Information: We collect payment details through secure third-party processors. We do not store credit card information on our servers.
  • Support Communications: Any communications you have with our support team via email, chat, or other channels.

Automatically Collected Information

  • Usage Data: Information about how you use our website, including pages visited, time spent, and features accessed.
  • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website traffic.

Social Media Account Data

  • Verification Status: Confirmation that accounts are properly phone-verified.
  • Platform Details: Basic information about the social media platform the account belongs to.

How We Use Your Information

Service Provision
  • Provide and maintain our services
  • Process your orders and payments
  • Send service-related notifications
  • Provide customer support
Account Security
  • Verify account ownership
  • Monitor for security threats
  • Prevent fraudulent activities
  • Maintain service integrity
Communication
  • Respond to your inquiries
  • Send important updates
  • Provide support assistance
  • Inform about new features
Service Improvement
  • Analyze service usage patterns
  • Identify areas for improvement
  • Develop new features
  • Enhance user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Data Security Measures

Technical Security

SSL/TLS Encryption
Secure Data Centers
Multi-Factor Authentication
Regular Security Audits

SOC 2 Compliant

Independent auditing of our security controls and procedures

Data Retention

We retain personal information only as long as necessary for the purposes listed in this Privacy Policy:

  • Account Information: While your account is active and up to 2 years after closure
  • Payment Data: As required by law and for tax purposes (minimum 7 years)
  • Support Logs: For customer service improvement and legal requirements

Your Rights and Choices

You have the following rights regarding your personal information:

Right to Access

Request a copy of all personal information we hold about you

Right to Rectification

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information (subject to legal requirements)

Right to Restrict

Request restriction of processing your personal information

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to the processing of your personal information

Contact Us

Privacy Inquiries

Email: privacy@pvapanel.com

Subject: "Privacy Policy Inquiry"

For all privacy-related questions and requests

Data Protection Officer

Email: dpo@pvapanel.com

Response Time: 24-48 hours

For data protection and GDPR-related matters

International Privacy Officers

EU Officer

privacy.eu@pvapanel.com

US Officer

privacy.us@pvapanel.com

Asia Officer

privacy.asia@pvapanel.com

PM Support

privacy@pvapanel.com

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons. We will post the updated policy on our website and highlight the changes.

Last Updated: September 8, 2025